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(Z)Resume+2015-2016
- 1. JAMES ZUREK 10650 S. Central Ave. Chicago Ridge,IL 60415 (708) 417-4297 Jimmyzurek75@outlook.com OBJECTIVE To connect and grow with an established industry SKILLS & ABILITIES Ability to rise above and beyond under pressure Innovator Listen and learn Extensive multi-tasking Solution orientated Team orientated Leadership skills Ability to train new staff Promote Upsell Cash handling Patient Care about people Well Mannered Stage Presence Well groomed Calm under pressure Observant Public Speaking Organizational skills during high volume peaks Extensive computer knowledge in Windows 10,Word, Excel, Power Point, One Note etc. EXPERIENCE FINE DINING WAITER {COOPERSHAWK WINERY & RESTAURANT} 01/15-PRESENT Shift Leader Played valuable role assisting in the opening of new restaurant Extensive Wine Knowledge Food and Drink Pairing Communityorientated Used Three Tier System Care for guests Cashier Wine and Champagne Opening Lift over 25-50lbs. Open and closing duties YOUTH COUNSELOR {YOUTH OUTREACH SERVICES} 1996-2015 Provide positive supportsystem for troubled youths and teens within the Proviso District.I currently volunteer as well as intern while attaining myBachelors Degree in Psychology. Case management Psych evaluations Tutoring After school programs Aid in peer pressure
- 2. PAGE 2 Extensive listening skills Problem solving Solution orientated Goal driven Outreach work Recreational activities Extensive knowledge ofthe DSM Mental Health Coordinator for teens Communication skills Computer knowledge Professional writing and typing skills Drug and Alcohol awareness DUI support Aid and assistin funding the poor HEAD WAITER {THE GREAT ESCAPE RESTAURANT ON IRVING} 2006-2014 Give guests unforgettable dining experience. Presentation Beer, wine and menu knowledge Upsell Family orientated Built solid guest following Extensive Multi-tasking during high volume times Organizational skills during high volume moments serving guests,establishing contacts,table manicuring,pivot pointpositioning,food running,drink running, upselling,communicating in a professional manner while under pressure and extensive computer knowledge EDUCATION ARGOSY UNIVERSITY (CHICAGO ONLINE DIVISION) Bachelor Degree Program in Psychology(3.3 GPA) Triton College (River Grove, IL) AA Degree Program in Liberal Arts (Psychology of Education) West Leyden High School (Northlake, IL) High School Diploma (Fine Arts) Teachers assistant (Mr. Alvarado) East and West Leyden: Special Education Program COMMUNICATION People,Places & Things ofLeyden Township June 2012 wrote a small article regarding my outstanding customer service as well as attention to detail skills when Ireceived a $500 tip on a less than $100 guestcheck.I become partof the communityI work. I build strong customer relations.Final year in attaining Bachelors Degree in Psychology. I designed an Arts and Crafts program for youths 7-17 during my work at Youth Outreach. Became Youth Counselor while in High School.
- 3. PAGE 3 LEADERSHIP Ability to not only lead but to maintain leadership when directed bycommunicating with staff as well as working closelywith co-workers,guests,clients and others.Ability to utilize leadership when directed in key areas ofthe business, Guiding others as well as making the people around me better. Design new projects and promotions. Provided one on one counseling for youths and teens ages 7-17 Always complete whatI start Write Music, Poetry and Short Stories Over 20 years of public service experience Other Job Titles: Bartender/ The Harvest Room and Ale House (Orland Park, IL) Customer Service Representative (Avon Corporation Skokie, IL) Inbound CSR Driver Sales Proof reader REFERENCES UPON REQUEST