I am an innovative leader and motivational artist with extensive experience in developing teams and processes to optimize production and produce quality. I am a seasoned professional with a background in customer and technical support, project management, leadership training, employee motivation and coaching. I have been trained in ITIL, CMMI, Lean Six Sigma and Agile methodologies. My technical skills include 25+ years of technical, design, training and writing experience. My goal is to use my experiences and leadership skills to assist others to become Best in Class. I am a student of Leadership and Motivational giants, including Ken Blanchard, Sheldon Bowles, David Allen, Tom Pete