My name is Sandra and I am an IT Security Manager at Fujitsu.
Working in Customer Support for more than 15 years at Fujitsu, Capgemini, Portugal Telecom and Zon Multimedia, I gathered technical and management skills to provide technical solutions and to motivate and manage Helpdesk teams.
I am a Microsoft, ITIL and ISO 20000 Certified Professional specialized in Incident Management.
My Specialties are:
ITIL Framework Projects
SharePoint and Office 365
Systems Operation and Administration
Technical Support
Team Leading and Training