• Vast Experience of 8 years in IT Hardware Industry and 2 years in Consumer Electronics
• I have expertise in Service Functional Areas of Customer Service Handling at Area level, Regional Level and Branches Support, Channel Management/Vendor Management for Service Operations and Branch Profitability
• Expertise in handling Service Operations for Product Support for PAN India and Vendor Support for Area or Regional and B2C
• I have the experience of all these profiles – Product Head/ASP Management/Vendor Management/Regional Service/Area Service/Branch Head – Service Operations
Specialties: • Good command over MS Excel
• Creating Macros for Generating Service Analysis Reports quickly
• Te...