Experience with Salesforce CRM customization and Force.Com Platform in the following:
1) Customize and personalize Salesforce.com to fit environment's specific needs,Create new user accounts and configure Salesforce.com to fit security needs at the user and organization levels,Creation & implementation of Standard Objects, Custom Objects, Custom Apps,Page Layouts, Related Lists, Tabs, Validation Rules, Workflow Rules, Sharing Rules, Outbound/Inbound Messages.
2) Lead, Account, Opportunity ,Case Managements
3) Lead Conversion process, email-to-case, web-to-lead implementations
4) Generate different kind of reports & dashboards
5) Development using Visualforce pages,Apex classes,Triggers, ...
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