Alex adds positive, measurable value to companies by accurately identifying business needs and designing solutions to business problems. Her best solutions include systems development and, if relevant, will also address process improvement and organizational change.
Alex works with businesses in various stages of process maturity that have a need for a bespoke, fit-for-purpose approach within a best practice framework that suits their unique circumstances.
With many years in customer service, sales and project management, Alex has concentrated on business analysis since 2003. She lectures the business analysis diploma for Faculty Training Institute and mentors growing business analysts...