• Developed tactical strategy to improvise the operational model and ensure maximum productivity through automation, quality audits and the Delivery maturity index
• Led critical outcomes across IT Service Assurance on a quick turnaround time. Consistently increased efficiency and reduced cost of operations ,completed projects under budget/on time , delivered ROI & improved margins
• Significant understanding of IT infrastructure technologies including systems, servers , storage, middleware, backup , application support, enterprise wide applications , database, business continuity, and Enterprise management tools
• Developed tactical strategy to improvise the operational model and ensure maximum productivity through automation, quality audits and the Delivery maturity index
• Led critical outcomes across IT Service Assurance on a quick turnaround time. Consistently increased efficiency and reduced cost of operations ,completed projects under budget/on time , delivered ROI & improved margins
• Significant understanding of IT infrastructure technologies including systems, servers , storage, middleware, backup , application support, enterprise wide applications , database, business continuity, and Enterprise management tools
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