Certified Lean Six Sigma Black Belt and Quality Management Systems leader passionate in increasing corporate profitability by improving and enhancing customer satisfaction and experience. Certified ISO 9001 Lead Auditor for conducting process audits, streamlining business units and associate line of business. 15 years of success leading all phases of diverse projects. Strategies and business growth realized at numerous organizations of multiple industries from manufacturing to service. Expert at leveraging the power of data and digital innovation that drives integrated solutions to business improvements.