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Chapter 7:
Composition and
characteristics of
integrated information
systems. ERP-system
as a corporate
standard.
丐亠仄舒 7: 弌从仍舒亟  舒舒从亠亳亳从舒
仆亠亞仂于舒仆亳 仆仂仄舒亶仆亳 亳亠仄. ERP-
亳亠仄亳 磻 从仂仗仂舒亳于仆亳亶 舒仆亟舒.
Integration - combining
separate parts or functions of the
system.
Integrated information system
- an open set of software and
hardware that supports business
processes and integrates data,
functions and manufacturing
processes into one.
仆亠亞舒 - 仂弍'亟仆舒仆仆 仂从亠仄亳 舒亳仆 舒弍仂
仆从亶 亳亠仄亳.
亟 仆亠亞仂于舒仆仂 仆仂仄舒亶仆仂 亳亠仄仂
仂亰仄 于亟从亳亳亶 从仂仄仗仍亠从 仗仂亞舒仄仆仂-
舒仗舒舒仆亳 亰舒仂弍于, 仂 仗亟亳仄 弍亰仆亠-仗仂亠亳 
仗仂亟仆 亟舒仆, 仆从 舒 于亳仂弍仆亳 仗仂亠亳 于
仂亟仆亠 仍亠.
Currently, the most popular of integrated information systems are ERP-systems
class.
ERP-system (Enterprise Resource Planning System) - the enterprise resource
planning system, which is becoming world standard.
ERP - the integrated system for planning and managing all resources of the
company, its supply, sales, human resources and salaries, production, research
and development work.
 亟舒仆亳亶 舒 仆舒亶弍仍 仗仂仗仍仆 亠亠亟 仆亠亞仂于舒仆亳 仆仂仄舒亶仆亳 亳亠仄 仂亳仄舒仍亳 亳亠仄亳 从仍舒
R.
弌亳亠仄舒 ERP (Enterprise Resource Planning System) - 亳亠仄舒 仗仍舒仆于舒仆仆 亠于 仗亟仗亳仄于舒, 磻舒
舒仍舒 仗亠亠仆亟于舒亳 仆舒 于仂于亳亶 舒仆亟舒.
ERP - 亠 仆亠亞仂于舒仆舒 亳亠仄舒, 仂 亰舒弍亠亰仗亠 仗仍舒仆于舒仆仆  仗舒于仍仆仆 于仄舒 亠舒仄亳 仗亟仗亳仄于舒, 亶仂亞仂
仗仂舒舒仆仆礆, 亰弍仂仄, 从舒亟舒仄亳  亰舒仂弍仆仂 仗仍舒仂, 于亳仂弍仆亳于仂仄, 仆舒从仂于仂-亟仂仍亟仆亳从亳仄亳 
从仂仆从仂从亳仄亳 仂弍仂舒仄亳.
A key component of the ERP-system is a single database that integrates
information, which is got in different areas of the company (Figure 1).
仍ム仂于亳仄 从仂仄仗仂仆亠仆仂仄 ERP-亳亠仄亳  亟亳仆舒 弍舒亰舒 亟舒仆亳, 仂 仂弍亟仆 仆仂仄舒, 仂亳仄舒仆 于 亰仆亳
亠舒 亟磿仆仂 仗亟仗亳仄于舒 (亳.1).
Figure 1. The typical composition of features and modules of ERP-system
Managerial
staff
Assets
management
Financial
planning and
management
Planning material
resources and
capacities
Customer
relationship
management
Inventory
management,
supply
Human
resources
Project management. Scientific research and
design-technological development
ERP class systems, that are oriented on production, should allow to organize
information support of most stages of the supply, production and sales, and
financial planning accounting.
Figure 2 shows a simplified typical minimum of ERP-system.
弌亳亠仄亳 从仍舒 R, 仂仆仂于舒仆 仆舒 于亳仂弍仆亳于仂, 仗仂于亳仆仆 亟仂亰于仂仍亳 仂亞舒仆亰于舒亳 仆仂仄舒亶仆亳亶 仗仂于亟
弍仍仂 亠舒仗于 仗仂舒舒仆仆, 于亳仂弍仆亳于舒  亠舒仍亰舒 仗仂亟从, 舒 舒从仂亢 仆舒仆仂于亳亶 仂弍仍从 仗仍舒仆于舒仆仆.
舒 亳. 2 仗亠亟舒于仍亠仆亳亶 仗仂亠仆亳亶 亳仗仂于亳亶 仄仆仄舒仍仆亳亶 从仍舒亟 ERP-亳亠仄亳.
Figure 2. Simplified typical minimum of ERP-system
Provider Consumer
ERP-system
Module of financial
accounting and planning
SCM-module MRP II-module CRM-module
In the practice of management, are widely common such
software systems that are integrated within the framework of
ERP-systems into a single one:
 SCM (Supply Chain Management);
 弌R (Customer Relationship Management);
 R  (Material Requirements Planning ). Includes 弌RP
(Capacity Requirements Planning), unlike the previous MRP 1;
 Module of financial accounting and planning.
丕 仗舒从亳 仗舒于仍仆仆 亳仂从仂亞仂 仗仂亳亠仆仆 仆舒弍仍亳 舒从 仗仂亞舒仄仆 亳亠仄亳, 仂 仆亠亞ム 于 舒仄从舒
ERP-亳亠仄 于 仂亟仆亠 仍亠:
 SCM (Supply Chain Management) - 仗舒于仍仆仆 仍舒仆ミ覚夷斜 仗仂舒于仂从;
 弌R (Customer Relationship Management) - 仗舒于仍仆仆 于亰舒仄仂于亟仆仂亳仆舒仄亳 亰 从仍仆舒仄亳;
 R  (Material Requirements Planning ) - 仗仍舒仆于舒仆仆 仗仂亠弍亳 于 仄舒亠舒仍舒. 从仍ム舒 弌RP
(Capacity Requirements Planning) - 仗仍舒仆于舒仆仆 仗仂亠弍亳  于亳仂弍仆亳亳 仗仂亢仆仂, 仆舒 于亟仄仆 于亟
仗仂仗亠亠亟仆仂 MRP 1);
 仄仂亟仍 仆舒仆仂于仂亞仂 仂弍仍从  仗仍舒仆于舒仆仆.
On the central place is MRP II-system, whose main task is calculating the
necessary materials and loading equipment for industrial technological route
by the time his setting, stading, adjusting production plans, etc.
SCM-system provides coordination and control of all supply chain
participants.
SCM-systems allow companies, that producing complex products, to
organize the transfer of requirements to subcontractors, suppliers coordinate
and plan production schedules for the rational use of production and
warehouse space.
丶亠仆舒仍仆亠 仄亠 亰舒亶仄舒 R  亳亠仄舒, 仂仆仂于仆亠 亰舒于亟舒仆仆 磻仂 仗仂仍磪舒 于 仂亰舒仆从舒 仆亠仂弍亟仆亳
仄舒亠舒仍于  亰舒于舒仆舒亢亠仆仆 舒从于舒仆仆 仗仂 于亳仂弍仆亳亳仄 亠仆仂仍仂亞仆亳仄 仄舒舒仄 亰 舒于舒仆仆礆 舒
仆舒 亶仂亞仂 仗亠亠仆舒仍舒亞仂亟亢亠仆仆, 仗仂仂, 从仂亳亞于舒仆仆 仗仍舒仆于 于亳仂弍仆亳于舒  .亟.
弌亳亠仄舒 SCM 亰舒弍亠亰仗亠 从仂仂亟亳仆舒  从仂仆仂仍 于 舒仆亳从于 仍舒仆ミ勤歳 仗仂舒舒仆仆.
SCM-亳亠仄亳 亟仂亰于仂仍ム 仗亟仗亳仄于舒仄, 仂 于亳仗从舒ム 从仍舒亟仆 仗仂亟从, 仂亞舒仆亰于舒亳 仗亠亠亟舒
于亳仄仂亞 弍仗亟磲仆亳从舒仄, 从仂仂亟亳仆于舒亳 仂弍仂 亰 仗仂舒舒仍仆亳从舒仄亳, 舒 舒从仂亢 仗仍舒仆于舒亳 于亳仂弍仆亳 亞舒从亳
亟仍 舒仂仆舒仍仆仂亞仂 于亳从仂亳舒仆仆 于亳仂弍仆亳亳  从仍舒亟从亳 仗亳仄亠仆.
仄 仂亞舒仆亰舒 仂弍仂亳 亰
仗仂舒舒仍仆亳从舒仄亳 于舒亢仍亳于亠 仄亠 亰舒亶仄舒
仂弍仂舒 亰 从仍仆舒仄亳.
仍 仂亞仂 于仂ムム 弌R-亳亠仄亳,
仂 亰舒弍亠亰仗亠ム 仗仂于仆亳亶 亳从仍 仗仂于仂亟
从仍仆于.
 仂仆仂于 舒从仂亞仂 仂亟 亳亠仄 仍亠亢亳
亟亳仆舒 弍舒亰舒 亟舒仆亳 仗仂 仗仂亠仆亶仆亳 舒
亠舒仍仆亳 仗仂从仗于.
仂仍仂于仆舒 仗亠亠于舒亞舒 CRM 仗仂仍磪舒 于
仆亠亞舒 仗仂从仗 于 仗仂亠
于亳仂弍仆亳于舒.
 In addition to organizing work with suppliers, the important place is occupied
by working with clients.
 To do this, are created CRM-systems, that providing full cycle of support
customers.
 At the heart of such systems is the single database of potential and real
customers.
 The main advantage of CRM is integration customer into the production
process.
With the help of CRM-systems are carried out:
1. search and analysis of customer information;
2. market planning (for client groups are made proposals, are defined sales
channels, etc.);
3. interaction with customers.
Manufacturers can obtain significant benefits by receiving and processing
information such as:
 marketing;
 customer service;
 research and design;
 after-sales service.
舒 亟仂仗仂仄仂亞仂 CRM-亳亠仄 亰亟亶仆ム:
1. 仗仂从  舒仆舒仍亰 仆仂仄舒 仗仂 从仍仆于;
2. 仗仍舒仆于舒仆仆 亳仆从 (亟仍 亞仗 从仍仆于 于亳仂弍仍ム 仗仂仗仂亰亳, 于亳亰仆舒舒ム 从舒仆舒仍亳 仗仂亟舒亢  .亟.);
3. 于亰舒仄仂亟 亰 从仍仆舒仄亳.
亳仂弍仆亳从亳 仄仂亢 仂亳仄舒亳 于 仗亠亠于舒亞亳 亰舒 舒仆仂从 仂亳仄舒仆仆  仂弍仂弍从亳 舒从仂 仆仂仄舒, 磻:
仄舒从亠亳仆亞; 仂弍仍亞仂于于舒仆仆 从仍仆于; 亟仂仍亟亢亠仆仆  从仂仆ミ火夷出術; 仗仍礚仂亟舒亢仆亠 仂弍仍亞仂于于舒仆仆.
By itself, the information system,
independently of how good it is, brings
little impact on increasing the
productivity of the company.
Defining the business strategy and the
correlation of the strategy to purposes
and tasks that are solving by selected
ERP-system, is the basis for a
decision of its implementation.
弌舒仄舒 仗仂 仂弍 仆仂仄舒亶仆舒 亳亠仄舒, 仆亠亰舒仍亠亢仆仂 于亟
仂亞仂, 仆舒从仍从亳 于仂仆舒 亞舒仆舒, 仗亳于仆仂亳 仍舒弍从亳亶
于仗仍亳于 仆舒 亰弍仍亠仆仆 仗仂亟从亳于仆仂 仗亟仗亳仄于舒.
亳亰仆舒亠仆仆 舒亠亞 弍亰仆亠  仗于于亟仆亠亠仆仆 
舒亠亞 亰 仍礆亳  亰舒于亟舒仆仆礆亳, 磻 仗仂从仍亳从舒仆舒
于亳于舒亳 仂弍舒仆舒 ER-亳亠仄舒,  仂仆仂于仂 亟仍
仗亳亶仆 亠仆仆 仗仂  于仗仂于舒亟亢亠仆仆.

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Composition and characteristics of integrated information systems. ERP-system as a corporate standard

  • 1. Chapter 7: Composition and characteristics of integrated information systems. ERP-system as a corporate standard. 丐亠仄舒 7: 弌从仍舒亟 舒舒从亠亳亳从舒 仆亠亞仂于舒仆亳 仆仂仄舒亶仆亳 亳亠仄. ERP- 亳亠仄亳 磻 从仂仗仂舒亳于仆亳亶 舒仆亟舒.
  • 2. Integration - combining separate parts or functions of the system. Integrated information system - an open set of software and hardware that supports business processes and integrates data, functions and manufacturing processes into one. 仆亠亞舒 - 仂弍'亟仆舒仆仆 仂从亠仄亳 舒亳仆 舒弍仂 仆从亶 亳亠仄亳. 亟 仆亠亞仂于舒仆仂 仆仂仄舒亶仆仂 亳亠仄仂 仂亰仄 于亟从亳亳亶 从仂仄仗仍亠从 仗仂亞舒仄仆仂- 舒仗舒舒仆亳 亰舒仂弍于, 仂 仗亟亳仄 弍亰仆亠-仗仂亠亳 仗仂亟仆 亟舒仆, 仆从 舒 于亳仂弍仆亳 仗仂亠亳 于 仂亟仆亠 仍亠.
  • 3. Currently, the most popular of integrated information systems are ERP-systems class. ERP-system (Enterprise Resource Planning System) - the enterprise resource planning system, which is becoming world standard. ERP - the integrated system for planning and managing all resources of the company, its supply, sales, human resources and salaries, production, research and development work. 亟舒仆亳亶 舒 仆舒亶弍仍 仗仂仗仍仆 亠亠亟 仆亠亞仂于舒仆亳 仆仂仄舒亶仆亳 亳亠仄 仂亳仄舒仍亳 亳亠仄亳 从仍舒 R. 弌亳亠仄舒 ERP (Enterprise Resource Planning System) - 亳亠仄舒 仗仍舒仆于舒仆仆 亠于 仗亟仗亳仄于舒, 磻舒 舒仍舒 仗亠亠仆亟于舒亳 仆舒 于仂于亳亶 舒仆亟舒. ERP - 亠 仆亠亞仂于舒仆舒 亳亠仄舒, 仂 亰舒弍亠亰仗亠 仗仍舒仆于舒仆仆 仗舒于仍仆仆 于仄舒 亠舒仄亳 仗亟仗亳仄于舒, 亶仂亞仂 仗仂舒舒仆仆礆, 亰弍仂仄, 从舒亟舒仄亳 亰舒仂弍仆仂 仗仍舒仂, 于亳仂弍仆亳于仂仄, 仆舒从仂于仂-亟仂仍亟仆亳从亳仄亳 从仂仆从仂从亳仄亳 仂弍仂舒仄亳.
  • 4. A key component of the ERP-system is a single database that integrates information, which is got in different areas of the company (Figure 1). 仍ム仂于亳仄 从仂仄仗仂仆亠仆仂仄 ERP-亳亠仄亳 亟亳仆舒 弍舒亰舒 亟舒仆亳, 仂 仂弍亟仆 仆仂仄舒, 仂亳仄舒仆 于 亰仆亳 亠舒 亟磿仆仂 仗亟仗亳仄于舒 (亳.1). Figure 1. The typical composition of features and modules of ERP-system Managerial staff Assets management Financial planning and management Planning material resources and capacities Customer relationship management Inventory management, supply Human resources Project management. Scientific research and design-technological development
  • 5. ERP class systems, that are oriented on production, should allow to organize information support of most stages of the supply, production and sales, and financial planning accounting. Figure 2 shows a simplified typical minimum of ERP-system. 弌亳亠仄亳 从仍舒 R, 仂仆仂于舒仆 仆舒 于亳仂弍仆亳于仂, 仗仂于亳仆仆 亟仂亰于仂仍亳 仂亞舒仆亰于舒亳 仆仂仄舒亶仆亳亶 仗仂于亟 弍仍仂 亠舒仗于 仗仂舒舒仆仆, 于亳仂弍仆亳于舒 亠舒仍亰舒 仗仂亟从, 舒 舒从仂亢 仆舒仆仂于亳亶 仂弍仍从 仗仍舒仆于舒仆仆. 舒 亳. 2 仗亠亟舒于仍亠仆亳亶 仗仂亠仆亳亶 亳仗仂于亳亶 仄仆仄舒仍仆亳亶 从仍舒亟 ERP-亳亠仄亳. Figure 2. Simplified typical minimum of ERP-system Provider Consumer ERP-system Module of financial accounting and planning SCM-module MRP II-module CRM-module
  • 6. In the practice of management, are widely common such software systems that are integrated within the framework of ERP-systems into a single one: SCM (Supply Chain Management); 弌R (Customer Relationship Management); R (Material Requirements Planning ). Includes 弌RP (Capacity Requirements Planning), unlike the previous MRP 1; Module of financial accounting and planning. 丕 仗舒从亳 仗舒于仍仆仆 亳仂从仂亞仂 仗仂亳亠仆仆 仆舒弍仍亳 舒从 仗仂亞舒仄仆 亳亠仄亳, 仂 仆亠亞ム 于 舒仄从舒 ERP-亳亠仄 于 仂亟仆亠 仍亠: SCM (Supply Chain Management) - 仗舒于仍仆仆 仍舒仆ミ覚夷斜 仗仂舒于仂从; 弌R (Customer Relationship Management) - 仗舒于仍仆仆 于亰舒仄仂于亟仆仂亳仆舒仄亳 亰 从仍仆舒仄亳; R (Material Requirements Planning ) - 仗仍舒仆于舒仆仆 仗仂亠弍亳 于 仄舒亠舒仍舒. 从仍ム舒 弌RP (Capacity Requirements Planning) - 仗仍舒仆于舒仆仆 仗仂亠弍亳 于亳仂弍仆亳亳 仗仂亢仆仂, 仆舒 于亟仄仆 于亟 仗仂仗亠亠亟仆仂 MRP 1); 仄仂亟仍 仆舒仆仂于仂亞仂 仂弍仍从 仗仍舒仆于舒仆仆.
  • 7. On the central place is MRP II-system, whose main task is calculating the necessary materials and loading equipment for industrial technological route by the time his setting, stading, adjusting production plans, etc. SCM-system provides coordination and control of all supply chain participants. SCM-systems allow companies, that producing complex products, to organize the transfer of requirements to subcontractors, suppliers coordinate and plan production schedules for the rational use of production and warehouse space. 丶亠仆舒仍仆亠 仄亠 亰舒亶仄舒 R 亳亠仄舒, 仂仆仂于仆亠 亰舒于亟舒仆仆 磻仂 仗仂仍磪舒 于 仂亰舒仆从舒 仆亠仂弍亟仆亳 仄舒亠舒仍于 亰舒于舒仆舒亢亠仆仆 舒从于舒仆仆 仗仂 于亳仂弍仆亳亳仄 亠仆仂仍仂亞仆亳仄 仄舒舒仄 亰 舒于舒仆仆礆 舒 仆舒 亶仂亞仂 仗亠亠仆舒仍舒亞仂亟亢亠仆仆, 仗仂仂, 从仂亳亞于舒仆仆 仗仍舒仆于 于亳仂弍仆亳于舒 .亟. 弌亳亠仄舒 SCM 亰舒弍亠亰仗亠 从仂仂亟亳仆舒 从仂仆仂仍 于 舒仆亳从于 仍舒仆ミ勤歳 仗仂舒舒仆仆. SCM-亳亠仄亳 亟仂亰于仂仍ム 仗亟仗亳仄于舒仄, 仂 于亳仗从舒ム 从仍舒亟仆 仗仂亟从, 仂亞舒仆亰于舒亳 仗亠亠亟舒 于亳仄仂亞 弍仗亟磲仆亳从舒仄, 从仂仂亟亳仆于舒亳 仂弍仂 亰 仗仂舒舒仍仆亳从舒仄亳, 舒 舒从仂亢 仗仍舒仆于舒亳 于亳仂弍仆亳 亞舒从亳 亟仍 舒仂仆舒仍仆仂亞仂 于亳从仂亳舒仆仆 于亳仂弍仆亳亳 从仍舒亟从亳 仗亳仄亠仆.
  • 8. 仄 仂亞舒仆亰舒 仂弍仂亳 亰 仗仂舒舒仍仆亳从舒仄亳 于舒亢仍亳于亠 仄亠 亰舒亶仄舒 仂弍仂舒 亰 从仍仆舒仄亳. 仍 仂亞仂 于仂ムム 弌R-亳亠仄亳, 仂 亰舒弍亠亰仗亠ム 仗仂于仆亳亶 亳从仍 仗仂于仂亟 从仍仆于. 仂仆仂于 舒从仂亞仂 仂亟 亳亠仄 仍亠亢亳 亟亳仆舒 弍舒亰舒 亟舒仆亳 仗仂 仗仂亠仆亶仆亳 舒 亠舒仍仆亳 仗仂从仗于. 仂仍仂于仆舒 仗亠亠于舒亞舒 CRM 仗仂仍磪舒 于 仆亠亞舒 仗仂从仗 于 仗仂亠 于亳仂弍仆亳于舒. In addition to organizing work with suppliers, the important place is occupied by working with clients. To do this, are created CRM-systems, that providing full cycle of support customers. At the heart of such systems is the single database of potential and real customers. The main advantage of CRM is integration customer into the production process.
  • 9. With the help of CRM-systems are carried out: 1. search and analysis of customer information; 2. market planning (for client groups are made proposals, are defined sales channels, etc.); 3. interaction with customers. Manufacturers can obtain significant benefits by receiving and processing information such as: marketing; customer service; research and design; after-sales service. 舒 亟仂仗仂仄仂亞仂 CRM-亳亠仄 亰亟亶仆ム: 1. 仗仂从 舒仆舒仍亰 仆仂仄舒 仗仂 从仍仆于; 2. 仗仍舒仆于舒仆仆 亳仆从 (亟仍 亞仗 从仍仆于 于亳仂弍仍ム 仗仂仗仂亰亳, 于亳亰仆舒舒ム 从舒仆舒仍亳 仗仂亟舒亢 .亟.); 3. 于亰舒仄仂亟 亰 从仍仆舒仄亳. 亳仂弍仆亳从亳 仄仂亢 仂亳仄舒亳 于 仗亠亠于舒亞亳 亰舒 舒仆仂从 仂亳仄舒仆仆 仂弍仂弍从亳 舒从仂 仆仂仄舒, 磻: 仄舒从亠亳仆亞; 仂弍仍亞仂于于舒仆仆 从仍仆于; 亟仂仍亟亢亠仆仆 从仂仆ミ火夷出術; 仗仍礚仂亟舒亢仆亠 仂弍仍亞仂于于舒仆仆.
  • 10. By itself, the information system, independently of how good it is, brings little impact on increasing the productivity of the company. Defining the business strategy and the correlation of the strategy to purposes and tasks that are solving by selected ERP-system, is the basis for a decision of its implementation. 弌舒仄舒 仗仂 仂弍 仆仂仄舒亶仆舒 亳亠仄舒, 仆亠亰舒仍亠亢仆仂 于亟 仂亞仂, 仆舒从仍从亳 于仂仆舒 亞舒仆舒, 仗亳于仆仂亳 仍舒弍从亳亶 于仗仍亳于 仆舒 亰弍仍亠仆仆 仗仂亟从亳于仆仂 仗亟仗亳仄于舒. 亳亰仆舒亠仆仆 舒亠亞 弍亰仆亠 仗于于亟仆亠亠仆仆 舒亠亞 亰 仍礆亳 亰舒于亟舒仆仆礆亳, 磻 仗仂从仍亳从舒仆舒 于亳于舒亳 仂弍舒仆舒 ER-亳亠仄舒, 仂仆仂于仂 亟仍 仗亳亶仆 亠仆仆 仗仂 于仗仂于舒亟亢亠仆仆.