Proactive and adaptive training professional with over 8 years of experience with consulting, coaching, training and mentoring in the areas of Customer Support and Sales. Considerable experience with assessing, developing, delivering, implementing and evaluating training corporate internals. Experienced in designing synchronous and asynchronous coursework and materials as well as facilitating development events. Comfortable facilitating and presenting in both face to face (instructor-led) environments as well as in virtual classroom settings.
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