Personal Information
Organization / Workplace
Singapore Singapore
Occupation
APAC Customer Strategies Lead
Industry
Advertising / Marketing / PR
Website
http://www.cat.comAbout
When I was a student in France working on my Masters degree 15 years ago, I learnt about the speedy development of Asia. I instinctively knew that I had to be part of its evolving landscape. And I made it happen.
I have applied the same determination to my work, delivering results for both my past and present employers in the area of Customer Experience Management. This includes Experience Design, Customer Experience Roadmap/Strategy, Customer Journey Mapping, Customer Experience Training, Market Research/Customer Insights and Customer Satisfaction.
I am ardent about helping brands and consumers connect by ensuring we surprise, delight, and impact them in a way that is meaningful. Alwa...
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