Personal Information
Organization / Workplace
Greater Milwaukee Area, Wisconsin United States
Occupation
Director of Customer Experience Strategy & Design Research at Kohl's
Industry
Retail
Website
About
I am a thinker, a strategist and an explorer of the natural world and the digital frontier. As a thought leader and change agent, I am passionate about identifying opportunities for customer engagement and implementing experience strategy to optimize, innovate and make a positive difference in the way businesses connect with customers across channels.
Enabling businesses to thrive in the rapidly changing digital space through strategic and meaningful customer connection is the driving force behind everything that I do. I believe that people come first and that we must understand the human connection to innovate meaningful solutions.
As part of the Kohl's Leadership team, I am always ...
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