Sterling Jackson is a customer strategy and insights executive, specializing in the design, measurement, and improvement of experiences across the entire customer lifecycle.
For nearly two decades, Mr. Jackson's leadership has been with Fortune 500 companies and hyper-growth startups that are each ranked #1 in their respective industries. His focus at each of these companies has been on increasing the metrics that matter most; from customer acquisition, to revenue, margin, share, brand value, satisfaction, loyalty/share of wallet, advocacy, and lifetime value.
Mr. Jackson is a trusted business partner and a servant-leader known for building high-performing teams, engaging with a liste...
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