Personal Information
Organization / Workplace
Greater Jakarta Area, Indonesia Indonesia
Occupation
Client Centricity
Industry
Finance / Banking / Insurance
About
Client Centricity Officer will play an active role for improving customer experience to increase customer satisfaction, includes proactively support customer centricity program, campaign and internal customer centricity communication.Moreover, Client Centricity Officer is a collaborative team player who is comfortable working across functions to manage actions and projects based on customer feedback and assessments.
Job Desc :
· Regular review of services provided to customer, revisit the existing services and draft recommendations for program improvements
· Collaborate with all stakeholder for integrating customer impact into products, processes and decision-making.
· Manage and/o...
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