An innovator noted actionable solutions, I help organizations expand their margins, grow faster, build stronger customer advocacy and enrich employee jobs. I bring a proven ability to lead teams, rally executives and align stakeholders to common goals. My approach is results-focused, collaborative, low drama/straight-talk driven.
As a practitioner, I help senior client executives monetize game-changing disruptive technologies. For example, my project teams and I improve business process with robotic process automation (RPA) and by embedding analytically-derived insights. Primarily for insurance and banking clients, we work in finance, operations marketing and customer service functions. ...
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