Background:
I am a versatile thought leader, a trusted advisor & partner in Organizational Learning, Quality & Process Improvement and Knowledge Management functions with 25+ years of track record of successful strategic and tactical leadership within IT / ITES/ Finance Industry. My first career as a faculty has helped in creating a strong foundation in understanding needs of participants, content development and also in delivery mechanisms. Twelve years into process quality, knowledge management and implementing people capability models added my adeptness in supporting leaders, harness knowledge & information as business assets; help improve effectiveness & efficiency, through cross-bou...