Experience in Product Support and Management.
I am a fanatic about maintaining a healthy relationship with customers. Having 14 years of experience working with startups, as well as SaaS, technical writing, and product support. I started with working as a NOC Lead with a VoIP provider organization and worked over Cisco Gateways, Switches, etc. Later on, switched over to Software Support, and learned software skills (HTML, PHP, MySQL, Web Server, APIs).
The principle of life: It's all about being learning, listening and engaging.
Favorite quote: 鈥淲hen you focus on what you DO instead of what you ARE life becomes much more interesting!"
Follow 'Richard Branson' and love his way of work...
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