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Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
CRM Manager at ITC Infotech
Industry
Technology / Software / Internet
About
Oracle Siebel CRM certified with over 12+ years of experience. Extensively worked in various Siebel applications: Siebel Loyalty Siebel Sales Siebel Life Sciences Siebel Call Center Implementation experience with worlds biggest Airlines: Qantas and Finnair Worked on Siebel product development, Investment banking My work experience: - Understanding existing Systems - Gathering Business Requirements - Analysis - Design - Development - Implementation - Performance Tuning - Quality Documentation - Production Support Technical Expertise: EAI, Web Services, Scripting, Workflows, Configuration, Admin activities, Oracle 11g, MySQL.
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