Personal Information
Organization / Workplace
Greater New York City Area, Melbourne United States
Occupation
DCX BD Lead - Empowering Enterprises to Improve Digital Customer Experience - Genesys CX Consultant
Industry
Telecom / Mobile
Website
About
| Voice of the Customer | focused in Transforming the Customer Experience.
Proven track record in driving sales through strategic leadership to unleash the power of great customer experience. Strong ability to mentor and motivate high-performance teams; establish mutually beneficial client relationships; and leverage CX maturity curve to optimize end-to-end customer journey
Specialties: Genesys, Microsoft, Business Planning, Analytics, Change management and Complete Contact Center Transformation.
Goals: Continue to provide customer experience strategies to improve Operational Productivity.
Contact Details
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