Customer Experience leader with extensive experience in Logistics, CRM and IT Project Management. Outstanding performance across various functional areas including Marketing, Human Resources Communications, Manufacturing Operations, International and Domestic Logistics and Information Technology. Areas of strength include end user engagement, people development, project team collaboration, functional system testing, root cause analysis and change management implementation. Projects include experience with Oracle, SAP, SOX Compliance, MS-SQL, Visio, Active Directory, Office 365, Web Applications and both Cisco and Avaya telephony platforms.
Specialties: Cross-cultural Communication, Bus...