Swapan is a business to IT alignment and Transformation specialist having over 22 years鈥� experience in IT Sector. Has built technology roadmaps for companies,lead implementation and delivery Management for IT Projects. Has been responsible for maintaining updated technology portfolio working closely with the IT application groups. Defined and driven IT technology service standards, quality, performance. Provided leadership and vision in techno-functional capability for ITES delivery teams and achieved improvement of service delivery processes. Designed enterprise solutions liaising with operation managers of client companies. Managed recovery of database crashes in ERP leading to complete...
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