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Personal Information
Organization / Workplace
Gurgaon, India India
Occupation
Group Manager at WNS Global Services
Industry
Human Resources / Recruitment
About
I am an Operations Manager in the Research and Analytics Field, with more than a decade of experience in secondary research, with the last 5 years in managerial positions leading people. My core responsibilities revolve around coaching and facilitating quality deliverables in the team; stakeholder management; conflict management; service delivery and team management, along with handling additional tasks of recruiting; training; performance management; process improvement and strategic support to management. I am seen as a People Manager with high focus on facilitating smooth operations and process improvement initiatives within team. Have driven, led and won quite a few individual/team c...
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