Digital marketing practitioner with strong background in technology, master degree in marketing and experience in managing people and projects.
With blend of technology, customer service and project management, transforming leading contact center to engagement center. Receive Gold Medal for Contact Center Operation by Indonesia Contact Center Awards 2013
Providing state of the art CRM solution for the team, Salesforce Service Cloud as customer service case management and Social Bakers Builders and Analytics for managing social media and reporting. Handling brand FB Page that are recognized as number one Socially Devoted Brand in the world for FMCG Category by Social Bakers (Since Q3 201...
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