Manage vendors to deliver availability KPIs as per SLA & ensure extreme vigilance on all sort of network outages and faults, their timely closure, follow up the counter measures and do the management reporting.
Enhance daily/weekly/monthly/quarterly routines/controls & audits in BSS domain and Network improvement plan. Ensure NOQ teams are performing them with due diligence. These should include any item which can improve network quality in the next 6 months.
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