Certified ITIL V3 Foundation with 7.1 years hands-on experience in various project activities related to Project Management, Human Resource, Quality, Process Improvement, and research across the Enterprise, Client Services.
鈥� 4.7 years of experience on Service Level Management, Project Management activities including project schedules, scope, internal and external stakeholder communication, facilitating business requirement processes, and program reporting on various projects.
鈥� Expertise on development of Process Improvement Policies, Procedures, Standards, and Guidelines using the different methods of training and preparing document presentation.
鈥� Excellent Communication and adviso
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