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Personal Information
Organization / Workplace
Bradford, United Kingdom United Kingdom
Occupation
Sr. Principal Business Consultant
Industry
Consulting / Advisory
Website
About
An independent CX and digital transformation consultant. Focussed on customer experience innovation and the role of technology in delivering awesome customer experiences. International experience in customer service, CX consulting, digital transformation project and program management. Consulted and worked for top brands: Deutsche Telekom, T-Mobile, Telefonica O2, DHL, Emirates, Genesys, E.ON, DWP, Telenet, Telenor, Vodacom, Vodafone, etc.
Contact Details

Presentations(3)Ìý

org models
org modelsorg models
org models
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CX Journey Assessment
CX Journey AssessmentCX Journey Assessment
CX Journey Assessment
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Customer Journey Mapping Workbooks
Customer Journey Mapping WorkbooksCustomer Journey Mapping Workbooks
Customer Journey Mapping Workbooks
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