As CXO at SpeedCurve, I help companies understand how visitors use their websites. I've spent the past two decades studying how people use the web, and since 2009, I've focused on the intersection between web performance, user experience, and business metrics. My book, Time Is Money: The Business Value of Web Performance [O鈥橰eilly], is a distillation of much of this research (but there鈥檚 always more to be learned). I co-curate (with Tim Kadlec) WPO Stats, a collection of performance case studies.
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