- An experienced Quality Assurance / Business Process / ISO20000 Consultant with excellent analytical and problem-solving skills.
- Extensive background in IT, covering data centre services, TQM, continual service improvement, ISO20000, ISO9001 and SAS70 / ISAE3402 certifications.
- A high degree of personal drive coupled with a rigorous approach to all aspects of the work, delivering high quality solutions to agreed specifications.
- Experienced in all aspects of quality including: quality defects investigation; process auditing, mapping, control and improvement, coupled with establishing measurement systems.
- Able to communicate effectively at all levels within an organisation and w...