12 years in Market Research industry with key focus on Technology Research. Deeply engaged as a strategic partner to Microsoft's consumer business, leading delivery teams across domains like Campaign, Retail, Devices and Services.
Specialties:
• Key Account Management, Managing Delivery and Client Relationships
• Understanding of Research Practices / Processes (in a KPO vs. Traditional Research Agency environment) and therefore Research Planning and Design
• Insight based solution seeking mindset
• Team Management
• Excellent people management skills and ability to work with cross functional teams
• Strong verbal and written communication