User experience researcher with complementary industry experience in design, software development, and project management. Proficient with a wide range of user research methodologies and design practices. Consistent record of working collaboratively with cross-functional teams and translating research insights into product improvements and opportunities.
Specialties: User Research, Usability Testing, Remote Testing, RITE Testing, Field Research, Ethnography, Informative and Contextual Interviews, Diary Studies, Expert Reviews and Heuristic Evaluations, Journey Map, Shop Alongs, Participatory Design
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