Certified as Instructor -Customer Service and Sales by International Business Training Association (IBTA), Florida
Certified in NLP
Certified on Measuring Attitudes and Personality
(MAP)
Life member with frontier trainings
Train the Trainer certification from Oscar Murphy International
Specialties: Banking & Cards
Projects on Enhancing Frontend experience
Projects on Enhancing Customer experience
Process Improvements
Coaching, Training
Relationship Management for Priority Banking customers (UAE)
Restructuring and Managing Sales portfolio on Telesales
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