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Gamification Journey

Ricardo Fernandes
Ricardo Fernandes

Once up a time, there were two teams that continuous not started the daily on time, the meetings were a little unfocused, the commitment of the team werent high, They were awareness of this but still they not started to change their behaviours! Actually they identify the problems and come with some good ideas But nothing worked! So Ricardo Fernandes challenged the scrum masters to use a new idea that he saw on the Scrum Gathering And then the journey begins using Gamification.

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ON TOP OF SCRUM AND KANBAN GAMIFICATION RICARDO FERNANDES
Warmup
How can we have effective meetings?
At what time does the 11h00 meeting starts?
Why do we always get late to our daily meeting?
What can we do, when we identify actions but nothing is changing?
How can we go to the next step as a team (performing stage)?
How can we work in a funny way, without losing focus?
How do we know how we are doing?
How can we engage the team?
What are our super-powers?
Who is our biggest enemy?
The team (some of them) A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
We knew that we could do better We discussed this in several retrospective meetings We tried: - 50/50 goal - Using Pomodoro on meetings - Hands up to change conversation - Real SPs vs Estimations - Get more feedback - Recognise people with kudos - Extra tasks begins and ends on the sprint - Pair programming / collaborative work - .
HALF THE TIME, HALF THE WORK DONE 50/50 goal
80 TASKS ON THE SPRINT, 8 DAYS => DAILY GOAL=10 TASKS PER DAY Daily goal
Pomodoro in meetings A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus, De鍖ne the goal -> 25 min doing -> 3 minutes re鍖ecting -> . (x4)
Kudos - Recognise peers A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
Kudos - Recognise peers A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
Real SP vs Estimation SP A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
Star of the month
ADKAR model AWARENESS DESIRE KNOWLEDGE ABILITY REINFORCEMENT
No big results
They need some funny solution Scrum Master Scrum MasterI had an Idea! What about changing this into some king of game. Lets gamify? - Ricardo Fernandes Product Owner WE NEED TO TRY SOMETHING ELSE
Gamification Gamification is not gaming Gami鍖cation is a game concept that engage users, solve problems or change behaviours. Main Goals #1 Dont promote individual competitiveness #2 Improve team engagement, performance #3 Have some fun
SAFE TO TRY
WE WANT THIS SPRINT TO BE THE BEST 3 SPRINTS EVER Change Behaviours Main Goal Funny Ownership Engagement Alignement
SPRINT IS NOW A MISSION Change
QUAM NUNC PUTAMUS PARUM CLARAM, ANTEPOSUERIT LITTERARUM Q
THE TEAM DECIDED WHAT ACHIEVEMENTS MAKE SENSE Achievements
Achievements Timebox the meetings Tasks up to 2 days Received and give Feedback Everyone on the daily Cooperative work 50/50 goal Identify defects and resolved them on the same mission
QUAM NUNC PUTAMUS PARUM CLARAM, ANTEPOSUERIT LITTERARUM Lorem ipsum dolor Typi non habent claritatem insitam; est usus legentis in iis qui facit eorum claritatem. Investigationes demonstraverunt lectores legere me lius quod ii legunt saepius. Claritas est etiam processus dynamicus, qui sequitur mutationem consuetudium lectorum. Mirum est notare quam littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima. Eodem modo typi, qui nunc nobis videntur parum clari, 鍖ant sollemnes in Game Board
SCRUM VALUES Classification the achievements Focus Openness Courage Commitment Respect Daily meeting <= 15 minutes Daily meeting on time Daily meeting <= 15 minutes Meetings on the timebox Daily meeting on time Identi鍖ed and solved defects Kudos
THE BOOKKEEPER
The results The behaviours started to change. More engagement, more fun,
518 832 938 Delenit augue duis dolore te feugait nulla facilisi. Delenit augue duis dolore te feugait nulla facilisi. Delenit augue duis dolore te feugait nulla facilisi.
Gamification Journey
GIVE THE GAME TO THE TEAM LET THEM DECIDE! What to do next ?
Gamification Journey
1h every 3 weeks No Product Owner One Facilitator Share work, discuss the backlog Rules: You can only work in 2 items at the same time You can decide everything, if you have doubts ask someone and decide! The game is for fun GOVERNANCE MEETINGS
THE SPY ?
WE STARTED. BUT, WE DIDNT FINISH! WEBSITE
ALEXANDRE SANTOS Web Developer Alexandre in Ten Images - Quando era pequenino queria ser Construtor Civil - Compet棚ncia profissional Linguagem PHP Visualiza巽達o Web 3D "Dom" Visualiza巽達o espacial Interesses profissionais Visualiza巽達o Web 3D See more achievements Prato perferido Esparguete marinheira O Alexandre 辿 motivado pelo prop坦sito. altru鱈sta, deseja devolver a outras pessoas e enriquecer a vida dos outros de alguma maneira. Filantropo
Avatars
Logo
Medals Each sprint we win some medals SCRUM VALUES
Experience Points Did not Achieve the average of the last 5 sprints +65xp Achieved the average of the last 5 sprints +100xp
LVL 6 625pts LVL 11 1875pts LVL 16 3656pts LVL 21 5906pts LVL 26 8569pts LVL 31 11606pts LVL 7 825pts LVL 12 2194pts LVL 17 4069pts LVL 22 6409pts LVL 27 9146pts LVL 32 12256pts LVL 8 1050pts LVL 13 2531pts LVL 18 4500pts LVL 23 6926pts LVL 28 9739pts LVL 33 12919pts LVL 9 1300pts LVL 14 2888pts LVL 19 4950pts LVL 24 7459pts LVL 29 10346pts LVL 34 13594pts LVL 1 0pts LVL 2 75pts LVL 3 175pts LVL 4 300pts LVL 5 450pts LVL 10 1575pts LVL 15 3263pts LVL 20 5419pts LVL 25 8006pts LVL 30 10969pts LVL 35 14281pts 1 2 3 4 5 6 7 8 9 10 11 17 1413 16 1918 1512 20 22 25 28 2926 23 24 27 30 21 31 32 33 34 35 Experience Badges
Profile
Gamification Journey
Gamification Journey
Ranking All missions Mission Name Mission Number Score Commitment Respect Courage Openness Focus NSociety 45 508 125 87 82 78 116 Tube Station Box 44 259 31 81 67 76 32 El enforcado 39 163 18 37 55 63 5 Buggs Bunny 43 157 19 42 40 31 32 Ninja Ghost 42 146 13 37 40 30 32 Sushi 41 145 30 40 24 30 27 Choco SW 40 115 32 39 10 30 16 Las Piedras Rolantes 46 0 0 0 0 0 0
0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170 Commitment Respect CourageOpenness Focus Marathon Online Pro2type airweek Panda
GAMIFIY YOUR TEAM We had fun using and building the game Conclusions We changed behaviours We started thinking di鍖erently Continuous improvement was on the DNA of the game More con鍖dence and ownership by delegating more power to the team
Gamification Journey
QUAM NUNC PUTAMUS PARUM CLARAM, ANTEPOSUERIT LITTERARUM Lorem ipsum dolor Typi non habent claritatem insitam; est usus legentis in iis qui facit eorum claritatem. Investigationes demonstraverunt lectores legere me lius quod ii legunt saepius. Claritas est etiam processus dynamicus, qui sequitur mutationem consuetudium lectorum. Mirum est notare quam littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima. Eodem modo typi, qui nunc nobis videntur parum clari, 鍖ant sollemnes in Twitter @nokia LinkedIn linkedin.com/companys/nokia Web www.nokia.com Present Agile Coach @ Nokia Past Line Manager Agile Coach Product Owner Scrum Master Developer ricardo.tbs@gmail.com Ricardo Fernandes https://www.linkedin.com/in/ricardo-fernandes-agile/ @ricatbs
Gamification Journey

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Gamification Journey

  • 1. ON TOP OF SCRUM AND KANBAN GAMIFICATION RICARDO FERNANDES
  • 3. How can we have effective meetings?
  • 4. At what time does the 11h00 meeting starts?
  • 5. Why do we always get late to our daily meeting?
  • 6. What can we do, when we identify actions but nothing is changing?
  • 7. How can we go to the next step as a team (performing stage)?
  • 8. How can we work in a funny way, without losing focus?
  • 9. How do we know how we are doing?
  • 10. How can we engage the team?
  • 11. What are our super-powers?
  • 12. Who is our biggest enemy?
  • 13. The team (some of them) A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
  • 14. We knew that we could do better We discussed this in several retrospective meetings We tried: - 50/50 goal - Using Pomodoro on meetings - Hands up to change conversation - Real SPs vs Estimations - Get more feedback - Recognise people with kudos - Extra tasks begins and ends on the sprint - Pair programming / collaborative work - .
  • 15. HALF THE TIME, HALF THE WORK DONE 50/50 goal
  • 16. 80 TASKS ON THE SPRINT, 8 DAYS => DAILY GOAL=10 TASKS PER DAY Daily goal
  • 17. Pomodoro in meetings A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus, De鍖ne the goal -> 25 min doing -> 3 minutes re鍖ecting -> . (x4)
  • 18. Kudos - Recognise peers A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
  • 19. Kudos - Recognise peers A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
  • 20. Real SP vs Estimation SP A software team 1 FRAMEWORK - SCRUM Sprint 2 weeks 7 TEAM MEMBERS 2 Designers and 4 Developers 6 SPRINTS With low percent of commitment, low focus,
  • 21. Star of the month
  • 24. They need some funny solution Scrum Master Scrum MasterI had an Idea! What about changing this into some king of game. Lets gamify? - Ricardo Fernandes Product Owner WE NEED TO TRY SOMETHING ELSE
  • 25. Gamification Gamification is not gaming Gami鍖cation is a game concept that engage users, solve problems or change behaviours. Main Goals #1 Dont promote individual competitiveness #2 Improve team engagement, performance #3 Have some fun
  • 27. WE WANT THIS SPRINT TO BE THE BEST 3 SPRINTS EVER Change Behaviours Main Goal Funny Ownership Engagement Alignement
  • 28. SPRINT IS NOW A MISSION Change
  • 29. QUAM NUNC PUTAMUS PARUM CLARAM, ANTEPOSUERIT LITTERARUM Q
  • 30. THE TEAM DECIDED WHAT ACHIEVEMENTS MAKE SENSE Achievements
  • 31. Achievements Timebox the meetings Tasks up to 2 days Received and give Feedback Everyone on the daily Cooperative work 50/50 goal Identify defects and resolved them on the same mission
  • 32. QUAM NUNC PUTAMUS PARUM CLARAM, ANTEPOSUERIT LITTERARUM Lorem ipsum dolor Typi non habent claritatem insitam; est usus legentis in iis qui facit eorum claritatem. Investigationes demonstraverunt lectores legere me lius quod ii legunt saepius. Claritas est etiam processus dynamicus, qui sequitur mutationem consuetudium lectorum. Mirum est notare quam littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima. Eodem modo typi, qui nunc nobis videntur parum clari, 鍖ant sollemnes in Game Board
  • 33. SCRUM VALUES Classification the achievements Focus Openness Courage Commitment Respect Daily meeting <= 15 minutes Daily meeting on time Daily meeting <= 15 minutes Meetings on the timebox Daily meeting on time Identi鍖ed and solved defects Kudos
  • 35. The results The behaviours started to change. More engagement, more fun,
  • 36. 518 832 938 Delenit augue duis dolore te feugait nulla facilisi. Delenit augue duis dolore te feugait nulla facilisi. Delenit augue duis dolore te feugait nulla facilisi.
  • 38. GIVE THE GAME TO THE TEAM LET THEM DECIDE! What to do next ?
  • 40. 1h every 3 weeks No Product Owner One Facilitator Share work, discuss the backlog Rules: You can only work in 2 items at the same time You can decide everything, if you have doubts ask someone and decide! The game is for fun GOVERNANCE MEETINGS
  • 42. WE STARTED. BUT, WE DIDNT FINISH! WEBSITE
  • 43. ALEXANDRE SANTOS Web Developer Alexandre in Ten Images - Quando era pequenino queria ser Construtor Civil - Compet棚ncia profissional Linguagem PHP Visualiza巽達o Web 3D "Dom" Visualiza巽達o espacial Interesses profissionais Visualiza巽達o Web 3D See more achievements Prato perferido Esparguete marinheira O Alexandre 辿 motivado pelo prop坦sito. altru鱈sta, deseja devolver a outras pessoas e enriquecer a vida dos outros de alguma maneira. Filantropo
  • 45. Logo
  • 46. Medals Each sprint we win some medals SCRUM VALUES
  • 47. Experience Points Did not Achieve the average of the last 5 sprints +65xp Achieved the average of the last 5 sprints +100xp
  • 48. LVL 6 625pts LVL 11 1875pts LVL 16 3656pts LVL 21 5906pts LVL 26 8569pts LVL 31 11606pts LVL 7 825pts LVL 12 2194pts LVL 17 4069pts LVL 22 6409pts LVL 27 9146pts LVL 32 12256pts LVL 8 1050pts LVL 13 2531pts LVL 18 4500pts LVL 23 6926pts LVL 28 9739pts LVL 33 12919pts LVL 9 1300pts LVL 14 2888pts LVL 19 4950pts LVL 24 7459pts LVL 29 10346pts LVL 34 13594pts LVL 1 0pts LVL 2 75pts LVL 3 175pts LVL 4 300pts LVL 5 450pts LVL 10 1575pts LVL 15 3263pts LVL 20 5419pts LVL 25 8006pts LVL 30 10969pts LVL 35 14281pts 1 2 3 4 5 6 7 8 9 10 11 17 1413 16 1918 1512 20 22 25 28 2926 23 24 27 30 21 31 32 33 34 35 Experience Badges
  • 52. Ranking All missions Mission Name Mission Number Score Commitment Respect Courage Openness Focus NSociety 45 508 125 87 82 78 116 Tube Station Box 44 259 31 81 67 76 32 El enforcado 39 163 18 37 55 63 5 Buggs Bunny 43 157 19 42 40 31 32 Ninja Ghost 42 146 13 37 40 30 32 Sushi 41 145 30 40 24 30 27 Choco SW 40 115 32 39 10 30 16 Las Piedras Rolantes 46 0 0 0 0 0 0
  • 54. GAMIFIY YOUR TEAM We had fun using and building the game Conclusions We changed behaviours We started thinking di鍖erently Continuous improvement was on the DNA of the game More con鍖dence and ownership by delegating more power to the team
  • 56. QUAM NUNC PUTAMUS PARUM CLARAM, ANTEPOSUERIT LITTERARUM Lorem ipsum dolor Typi non habent claritatem insitam; est usus legentis in iis qui facit eorum claritatem. Investigationes demonstraverunt lectores legere me lius quod ii legunt saepius. Claritas est etiam processus dynamicus, qui sequitur mutationem consuetudium lectorum. Mirum est notare quam littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima. Eodem modo typi, qui nunc nobis videntur parum clari, 鍖ant sollemnes in Twitter @nokia LinkedIn linkedin.com/companys/nokia Web www.nokia.com Present Agile Coach @ Nokia Past Line Manager Agile Coach Product Owner Scrum Master Developer ricardo.tbs@gmail.com Ricardo Fernandes https://www.linkedin.com/in/ricardo-fernandes-agile/ @ricatbs