An over all 10+ years of experience which includes 4.5 years of Onsite assignments in Europe on Transitions, Operations Management, Client Servicing, Service Desks management, Process Development, Process Migration, knowledge transfer, Team Management, Service delivery Management for 6 different countries,experience on RFI and RFP and contract Processess, Documentation and over all Client relationship management.
Specialties: People Management, Customer Relationship,Stake holder and Service Delivery Management, Migrations, Knowledge Transfer / Transitions, Operations Management,
Basil Regulations- BCBS 239 and 248
Build and Release Management
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