The document discusses best practices for succession management at universities. It recommends identifying critical roles, potential successors for those roles, and high-performing employees with high potential. The document then suggests using development plans and leadership programs to prepare successors and high potentials for future roles through stretch assignments, feedback, coaching, and training. The final steps propose identifying lynchpin positions and successors, other high performers, and creating development plans for them.
2. Contents
? Why succession management?
? What are the best practices in succession
management?
? How to begin succession management in my area?
3. Rationale for Succession Management
? Vacancy risk ¨C reduce business impact and costs
associated with vacancies in critical positions
? Readiness risk ¨C develop and groom employees so
they are prepared to fill positions as key
opportunities arise
? Transition risk ¨C prevent derailment of employees
as they assume key opportunities
4. Rationale for Succession Management
? Vacancy risk
? xx% of employees grade x or higher are age 50 or higher
? xx% voluntary resignation among employees grade x or higher
? xx months to fill positions grade x or higher
? Do we have replacements for hard-to-fill, business-critical
positions?
? Readiness risk
? Do we know who the high talent, high potential employees are
across the university?
? What are we doing to prepare them for future leadership roles?
? Transition risk
? xx% of promoted employees grade x or higher have a performance
rating of 4 or 5 (see performance scale).
5. Traditional Replacement Planning
Emergency Replacement
Name
Job Title Internal Successors (readiness) External Successors (readiness)
Incumbent Name Name 1 (Now) Name 1 (Now)
Name 2 (Now) Name 2 (Now)
Name 3 (< 3 Years) Name 3 (< 3 Years)
Name 4 (Future)
Job Title Job Title Job Title Job Title
Incumbent Name Incumbent Name Incumbent Name Incumbent Name
Emergency Replacement Emergency Replacement Emergency Replacement
Emergency Replacement
Name Name Name
Name
Internal Successors (readiness) Internal Successors (readiness) Internal Successors (readiness) Internal Successors (readiness)
Name 1 (Now) Name 1 (Now) Name 1 (Now) Name 1 (Now)
Name 2 (Now) Name 2 (Now) Name 2 (Now) Name 2 (Now)
Name 3 (< 3 Years) Name 3 (< 3 Years) Name 3 (< 3 Years) Name 3 (< 3 Years)
Name 4 (Future) Name 4 (Future) Name 4 (Future) Name 4 (Future)
External Successors (readiness) External Successors (readiness) External Successors (readiness) External Successors (readiness)
Name 1 (Now) Name 1 (Now) Name 1 (Now) Name 1 (Now)
Name 2 (Now) Name 2 (Now) Name 2 (Now) Name 2 (Now)
Name 3 (< 3 Years) Name 3 (< 3 Years) Name 3 (< 3 Years) Name 3 (< 3 Years)
? Typically only 30% of open positions are filled with designated successors.
? Many organizations (e.g., PepsiCo) have scrapped traditional planning.
6. Focus on the Critical Lynchpin Roles
Emergency Replacement
Name
Job Title
Internal Successors (readiness) External Successors (readiness)
Incumbent Name
Name 1 (Now) Name 1 (Now)
Name 2 (Now) Name 2 (Now)
Name 3 (< 3 Years) Name 3 (< 3 Years)
Name 4 (Future)
Job Title Job Title Job Title Job Title
Incumbent Name Incumbent Name Incumbent Name Incumbent Name
Emergency Replacement
Name
Internal Successors (readiness)
Name 1 (Now)
Name 2 (Now)
Name 3 (< 3 Years)
Name 4 (Future)
External Successors (readiness)
Name 1 (Now)
Name 2 (Now)
Name 3 (< 3 Years)
7. Identifying Lynchpin Positions
High
Criticality
Medium
Low
? High experience or
competency required.
? Degree to which critical
business processes are
interrupted if position is Low Medium High
vacant.
? Position¡¯s impact on Retention Risk
productivity, cost, revenue, ? Total compensation vs. market compensation
strategic outcomes. ? Career opportunities within and outside of UGA
? Favorable experience at UGA
? Age
9. Focus on Development
? Biggest payback from early-to mid-career development
? 70-20-10% development mix
70%
Stretch work assignments
20%
Assessment/feedback (360)
Coaching and mentoring
Network building
10%
Education
Training
10. UGA High-Impact Leadership Program
? 4-month program targeted to all employees with emphasis
on creating a common language (The OZ
Principle, Conners, Smith & Hickman) and personal
accountability (QBQ, Miller).
? 360 feedback plus periodic meeting with coach for HIPOS.
? Periodic workshops: fiscal leadership, leading in a
crisis, strategic & critical thinking ¡
? Team projects that address MBU business needs and allow
participants to apply their learning.
11. Organization-wide Talent Review
? Focused on successors and other high potential talent
? Surface other possible successors not known to
functional leader
? Gather additional input about strengths &
development needs
? Identify additional development opportunities
12. Metrics for Succession Management
? Percent of targeted leadership positions filled with
internal candidates
? Ethnic/gender diversity of targeted leadership
positions, of employees promotions, and of high potential
employee pool
? Percent of positive performance evaluations of employees
promoted to targeted leadership position
? Retention rate for high potential employees
? Qualitative assessments
13. Steps to Succession Management
1. Identify positions.
2. Identify potential successors for critical lynchpin
positions.
3. Identify other high performers with high potential.
4. Use process to create development plan for successors
and other high potentials.
16. Next Steps
1. Identify critical few lynchpin positions.
2. Identify potential successors for critical lynchpin
positions.
3. Identify other high performers with high potential.
4. Use performance communication process to create
development plan for potential successors and other
high potentials.