Knowledge management went in the last century from being a complete hype to being more than anything unfulfilled promises and deep disappointment. But if the omens are right, systems that support knowledge management could be on the brink of a revival. This time not developed on the basis of technology, but on cogent analysis of dynamic decision-making processes.The bottom line is that a paradigm shift to knowledge-based systems is inexorably occurring because of the added mission and business value they enable.
My focus:
Business development and innovation.
Articulating novel points of view.
Engaging in conversations with the analyst and research community.
Supporting the building of