This document discusses factors to consider for starting a business that sells fashion products to customers. It identifies potential customer groups as pregnant women, teens, and adults. It emphasizes the importance of understanding customer needs, collecting feedback, communicating with customers, and developing new products and services. The document then outlines the services the business would provide, such as shipping, payment, and return policies. It concludes by identifying key business factors to consider, including supply sources, business location, selecting appropriate goods, and ensuring sufficient startup funds.
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1. NGUYN THI味 HNG VN
NGUYN THI味 THANH TRUC
NGUYN THANH TUYN
INTRO TO BUSINESS
2. Thanh Truc
Make a special
impression
with customers
Start
business
Not
know
where to
start
11. HOW TO MEET THEIR NEEDS?
H担ng V但n
Collecting the feedback abt older products and services
Developing new products and services
12. HOW TO MEET THEIR NEEDS?
H担ng V但n
Pay attention and listen
13. HOW TO MEET THEIR NEEDS?
H担ng V但n
Communicate with our customers if we cant deliver
whats expected
Order status Having responsibility
14. THE SERVICES WE PROVIDE:
H担ng V但n
Shipping
Orders: packed and shipped Monday-Friday only.
Shipped within 24 hours from the order date
Placed on the weekend & select holidays: processed on the
next business day.
15. THE SERVICES WE PROVIDE:
H担ng V但n
Shipping
Inaccurate or incomplete payment information: delayed an
additional 2 business days
Orders with out of stock item(s): additional 5 business days
to process and ship.
16. THE SERVICES WE PROVIDE:
H担ng V但n
Payment
What if your credit card is denied?
Customers: receive an error message immediately
Having the opportunity to enter a new card number if this happens
17. THE SERVICES WE PROVIDE:
H担ng V但n
Returns & exchanges
How to return
Returns: accepted within 30 days from the shipped date
Gift Cards, E-Gift Certificates, cosmetics, and final sale
merchandise :not be returned for a refund or exchange
Returns must be unworn, unaltered, and unwashed
with all tags attached.
18. THE SERVICES WE PROVIDE:
H担ng V但n
Returns & exchanges
Contact us
M畛c Shop
Address: 123 Nguyen Trai street, district 5
Phone: 08 38889999
Monday to Friday: 7:00 AM - 12:00 PM
Saturday& Sunday: 8:00 AM - 11:00 PM
19. BUSINESS FACTORS
Thanh Tuy棚n
1. Supply Sources
Goods distribution point
Price and quality
The tastes and designs, styles and trends of the market
Diversification of suppliers of materials and goods
21. BUSINESS FACTORS
Thanh Tuy棚n
2. Business Location
High concentrations of citizens
Have facade frontage transient or more
On the way 2-way street that specialize in trading goods
Harmonize with the long-term rents
22. BUSINESS FACTORS
3. Selecting Goods and Business Objects
The overview and accurately reflect market
The tastes of buyers
Office fashion, youth fashion, sportswear, footwear and accessories
=> supply - demand of the market
Thanh Tuy棚n
24. BUSINESS FACTORS
4. Fund
Thanh Tuy棚n
Cost accounting to open stores in almost 100 million fall, the
capital you spend should be 130-140 million.
improve the business, and can cover the cost for the first month
on the job babbling.
Can operate with like-minded people and trustworthy=>the risk
that you incur will reduce by half