Personal Information
Organization / Workplace
Singapore, tamil nadu Singapore
Occupation
ITSM Process & Compliance Representative APAC, an ITIL Expert & ISO 20000 Consultant Manager
Industry
Technology / Software / Internet
About
Daniel is well-seasoned in IT Service Management with immersive experiences of implementing and managing ITIL processes and holds industry reputed certifications, ITIL V3 EXPERT, ISO 20000 Consultant Manager, Certified ServiceNow system administrator and a member of itSMF Singapore Chapter. Having played many critical roles in IT Service Management, his strong desire and passion towards Service Management stands undiminished.
He enjoys acquiring and applying knowledge of Integrated service management solutions to enhance Service operations by rigid Service Transition framework avoiding incidents and problems that may arise due to poor transition activities.
He has implemented dynamic so...
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