Cloud Computing Executive for Salesforce, empowering enterprises to embrace Customer Success vision to transform and accelerate growth. Special expertise in Change Management, Cloud Computing, business transformation, PRINCE2, IT alignment and ITIL framework.
As the Customer Success Manager (CSM) I am the subject matter expert when it comes to CRM, Cloud platform and Social Enterprise and the business processes which it facilitates. I am the trusted advisor to salesforce.com customers, helping ensure they achieve success with their implementation and return on their investment. I work with a broad cross-section of customers in the large and very large enterprises to strengthen adoption...
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