Customer experience strategist with 15+ years of digital experience. Human-centred design advocate, leading teams and transforming businesses based on customer insights
I am passionate about tackling complex systems and problem-solving, seeking to approach these in innovative and meaningful ways using customer behaviour & insights, business acumen and data.
Delivering across a diverse range of clients and industries, I have worked on web services, products, systems, apps and campaigns in industries spanning finance, automotive, fashion, travel, hotels and the ones in between.
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