Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Customer Experience Architect - Consultant
Industry
Entertainment / Sports
About
Business Solution Advisor for transforming the Digital User Experience - responsible for identification of strategic and tactical opportunities and influence solution direction within the customer environment and for educating & influencing key decision makers.
Customer Experience Architect for implementing Single-, Multi- and Omni- Channel, via Self Service, Retail, Customer Care driven initiatives. Areas of technology definition include Commerce, Identity and Authentication, Mobile, Content Management Systems.
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