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Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Network Engineer
Industry
Telecom / Mobile
About
Responsibilities: • Handling L3VPN services of platinum customers of Tata Communications Ltd. • Fault management for the WAN connectivity including troubleshooting of the routing protocols like OSPF, BGP, and MPLS for L3VPN. • Troubleshooting Link Down, High Latency, Packet Drops and Flapping issues for L3VPN circuits. • Hands-on experience with Cisco routers (C-7000) and its series, Cisco switches (Cisco 3550, 3400, 3750) and Alcatel routers. • Coordinate with field engineer as well as customer in case of L1 and L2 issue. • Conducting root cause analysis on the network events/faults and furnishing RFO (Reason for Outage) to the customers. • Adeptness in using various CRM ...
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