Executive service, support and contact center leadership with experience gained in the consumer technology and BPO/CCO industries. Passion for building trusted client relationships while helping clients drive business growth, value and delivery of exceptional customer experiences. Special expertise in client relationship management, organic business development, outsourcing, vendor management and strategic planning.
Specialties: Executive leadership; contact center, BPO, CCO, client relationship management; value creation, business development, individual and team development, client solutions, and strategic planning.
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