CRM consultant with over 20 years in IT, and more than 10 years in-depth practical experience assisting client organisations to design, implement and effectively use CRM and ERP systems. Certified Prince 2 practitioner, and Enterprise Architect (TOGAF 8/9)
Worked on assignments in the International market including Europe, Asia-Pacific, US, and Israel.
This incorporates all aspects of CRM projects from generating a detailed understanding of customer characteristics, behaviour, value and needs, and the interface with ERP systems 鈥� using that understanding to deliver personalised customer service and fully exploit all sales, marketing and support interactions.
Considerable expertise in s.
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
