In his wonderful La chiave a stella (The wrench), Primo Levi states that "Loving one's work, unfortunately the privilege of a few, represents the best, most concrete approximation of happiness on earth".
I'm a lucky guy, because after twenty years in different IT roles I’m always more in love with my job: design cross-channel user experiences pathways balancing users’ needs, business goals, technological opportunities.
I love
… to listen to people, see how they behave and work in everyday life;
… to empathize with them, understand their needs, frustrations, desires, thoughts;
… to co-design with people solutions that could improve their everyday life;
… to play as users advocate and as m...