CRM and Telecom Domain Business Analyst with 3+ years of experience at Accenture Technology Solutions with a good mix of analytical, technical and leadership qualities. A liason acknowledged for balanced judgment, stability, and capacity to steer consensus among core business disciplines with diverse agendas and visions.
Skills
Industry: Telecom, CRM
Programming: SQL, HTML
Management tools: Jira, HP QC and HP ALM
Tools: TOAD, Microsoft SQL Server, Microsoft Visio,
Methodology: Waterfall, Agile-Scrum
Areas of Proficiency:
- Requirements Gathering
- Solution Design
- Functional Support
- Fit-Gap Analysis
- Root Cause Analysis
- Process Optimization
- Project Metrics Reporting
- Use Cas...