ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
UNH IT ACCOMPLISHMENTS
     a look back at 2011-2012
PROJECT MANAGEMENT CULTURE EMBRACED
WE¡¯RE IT!
IT Security
Training
for New UNH
Employees
WE¡¯RE IT!
CONNECTNH

Installed 70 miles of fiber
between KSC and
Manchester




                              Completed 21,000+
                              pole attachment
                              applications
WE¡¯RE IT!
PETER T. PAUL COLLEGE OF
BUSINESS ECONOMICS SITE WORK



               Installed copper/fiber
               infrastructure
WE¡¯RE IT!
UNIVERSITY DAY

Wild E. Cat visits UNH IT           IT Information Booth
WE¡¯RE IT!
CAMPUS ANTIVIRUS CHANGES
WE¡¯RE IT!
UNH
FOURSQUARE
    DAY
 LOCATIONS

  ITSC &
   UNH
COMPUTER
  STORE
WE¡¯RE IT!
UBIQUITOUS WIFI IN RESIDENCE HALLS
WE¡¯RE IT!
UNH IT ITIL & ITSM:

New culture and tools
WE¡¯RE IT!
IT at UNIVERSITY DAY
WE¡¯RE IT!
SIGNIFICANT SAVINGS AT THE UNH COMPUTER STORE
NEW ADOBE LICENSING
WE¡¯RE IT!
FITSI 2012 FOCUS: TEACHING ONLINE
WE¡¯RE IT!
Social Media: Getting the Message Out




Facebook | Twitter | Vimeo | Foursquare | Pinterest | Flickr | Google+
WE¡¯RE IT!
PUTTING A FACE ON IT:
Open houses, orientation, benefits fair, and more!
FAMIS
WE¡¯RE IT!
SUPPORTING MOBILITY
? UNH Mobile Apps
? iOS Applications Guide
? Security Policies
? Email Configuration
? Mobile Devices
WE¡¯RE IT!
CLIENT ACCOUNTS REQUEST SYSTEM
UPGRADE




            Migration of Accounts Workflow to New
                       Remedy System
WE¡¯RE IT!
AV at COMMENCEMENT
WE¡¯RE IT!
VoIP
Phones:

economical
  flexible
feature-rich
WE¡¯RE IT!
Microsoft and Apple Campus Agreements

 Microsoft Office
 Microsoft SharePoint
 Microsoft Lync
 Apple Operating System
 iWorks and iLife



    Saving the University Thousands!
WE¡¯RE IT!
Apple Service Enhancements

iOS Direct Service
Program


Apple
Certifications
WE¡¯RE IT!
ITIL/ITSM AWARENESS FOR IT STAFF

                       Training and Professional
                       Development
                       ? ITIL Awareness Overview Self-
                         Paced Online course
                       ? ITIL Certifications
                       ? ITIL Conference
WE¡¯RE IT!
WILDCATSMAIL
WE¡¯RE IT!
AOP WORKSHOPS BY UNH IT

          Workshops Offered:
          ?   Word 2010 Tips ¡®N Tricks
          ?   UNH SharePoint: The FREE Solution for Safely Sharing Content
          ?   UNH Lync
          ?   Information Technology Security
          ?   Website Management @ UNH
          ?   Seven Questions Every Accidental Project Team Manager
              Needs to Ask
WE¡¯RE IT!
Computer Repair


2000+ computers
serviced
WE¡¯RE IT!
UPGRADES:
Copper/fiber cabling systems, related hardware, network
edge devices



                                         Parsons Hall

                                        122 Mast Road

                                         Dunlap/Myers
WHERE¡¯S IT?

Memorial Union Building          Telecom Building
IT Service
Desk
21,756 Service
Desk calls
16,916 Service
Desk Remedy
incidents
WHERE¡¯S IT?

1 Leavitt Lane          McConnell
RAISING AWARENESS OF IT SECURITY




  Over 1,000 Identity Finder Clients Active
WHERE¡¯S IT?

Thompson Hall          Hamilton-Smith
UNH COMPUTER STORE EVENTS
                    ?   Welcome Back
                    ?   National Student Day
                    ?   Customer Appreciation Days
                    ?   Love is in the Air
                    ?   March Madness: Make March Mac
                        Month
                    ?   Accepted Student Days
                    ?   Orientation Resource Fairs
                    ?   And More!
WHERE¡¯S IT?

Dimond Library          Nesmith
Supported 120+ faculty to develop
   and teach online courses in
       J-Term & Summer
Paperless
Admissions
Process
Granite State College
Keene State College
DIMOND LIBRARY RECONFIGURATION
UNH-HIGHSPEED WIRELESS LAUNCHED
DATA CENTER SUSTAINABILITY

In-row cooling                 Additional condensers
DECREASED POWER CONSUMPTION
PROJECT MANAGEMENT


                     ? Navitas
                     ? IdM Phase I complete
                     ? E-Commerce Phase I
                     ? And More!
REACHING OUT AT THE HR BENEFITS FAIR
PARKER MEDIA LAB


        Record-setting spring
        semester:
        ? 1191 total students served

        ? 146 hours of lectures
          recorded by 28 faculty
LIBRARY UBIQUITOUS WIFI PROJECT
NEW ONLINE DEPARTMENT DIRECTORY
PBX UPGRADE:
Newer, faster, virtualized, redesigned
12,000+
transactions at the
UNH Computer
Store
SUCCESSFUL SEED AND IMPRIVATA PROGRAMS
UNH IT TRAINING:
SharePoint, Office Communicator, Pinnacle, WebI,
Banner, BannerXTender, FAMIS, Remedy, and more!
HOW DO YOU INSTALL A SATELLITE IN NH?
HOW DO YOU INSTALL A SATELLITE IN NH?
HOW DO YOU INSTALL A SATELLITE IN NH?
HOW DO YOU BUILD A CABLE NETWORK IN NH?
It department meeting rotating slide show

More Related Content

It department meeting rotating slide show