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The document discusses interpersonal conflict and conflict management. It defines interpersonal conflict as occurring when one person's goals cannot be achieved if another's goals are achieved. It notes common myths about conflict, such as that it should always be avoided or damages relationships. The document also outlines various causes of conflict including intimacy issues, power struggles, personal flaws, distrust, and social or cultural differences. It presents principles of conflict management, including that conflict is inevitable but can have positive or negative aspects depending on how the content and relationship are handled, as well as different conflict styles and cultural influences.Read less