Classic example of Niels Bohr's definition of an EXPERT - someone who has made all the mistakes that can be made in a very narrow field. Seasoned Product Management/Engineering, User Experience (Information, Interaction and visual design), CX, Design Strategy and Service Design pro with more than 18 years of hard-core "from the trenches" experience. Worked across numerous business verticals across the globe.
1) Have been part of successful exits and failure too...
2) Adept at giving "form" to the "formless".
3) Avid follower of "Experience is something that you don't get for nothing"
Specialties: Usability, User Centered Design, User Experience, Customer Experience, Service Design, I...
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