Personal Information
Organization / Workplace
Dubai United Arab Emirates
Occupation
Director, Outreach and Planning
Industry
Technology / Software / Internet
Website
http://www.gmti.comAbout
Technology professional with extensive experience in corporate communication, workflow and process optimization, metric analysis, planning and customer outreach.
Formerly built and led the Service Level Management team for a 24x7 technical support organization serving all Gannett publications and digital properties.
Experience in advertising as a strategic planner working with several multi-national brands.
Specialties: Brand ideas, consumer insight, digital integration, creative strategy, support management, support workflows, escalation processes, communication, business processes
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