Personal Information
Organization / Workplace
Pune, Maharashtra India
Occupation
Systems Analyst
Industry
Technology / Software / Internet
About
• Remedy Specialist with extensive experience implementing Remedy (ARS) applications in the role of consultant and Solution developer.
• Experienced in maintenance (performance monitoring & proactive problem solving).
• Experience as a Remedy lead administrator: successfully implemented and supported Remedy ITSM applications in a large-scale environment.
Specialties: • Skills in Remedy 7.x design/development, including ARS Mid-Tier, Email, ITSM 7.x., Windows, Crystal Reports, BMC Analytics, MS-SQL administration.
• Experienced in creating documentation and leading training sessions
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